INTEGRATING CHAT WIDGET

Prism provides chat widget to ease your customer to have a quick conversation with your agent.

Please follow the following steps to get the javascript code that you need to put in your website:

  • Login into your dashboard, select Settings at the top tab

  • Select Chat Widget

  • Select Setup & Preferences

  • In the middle panel press the Copy button to copy the Prism Chat Widget Snippet value

After getting the script all you need to do is paste the script within your code.

It is advised that you paste the script inside the body tag before the closing tag of body

<html>
    <head></head>
    <body>
    <!-- some html content here -->
    <!-- paste the script some where here before it ends -->
    </body>
</html>

And there you go, the chat widget is integrated to your website. Congratulations! You can now start to chat.